Frequently Asked Questions
Everything you need to know about our heavy-duty apparel and ordering process.
How do I know which size will fit me best?
We provide a comprehensive size guide on each product page. Our workwear is designed with a 'Professional Fit' which allows for ease of movement. If you are between sizes, we recommend sizing up for layering or sizing down for a more tailored look.
Are your work boots and apparel OSHA compliant?
Many of our products meet or exceed OSHA and ANSI safety standards, including steel-toe requirements and high-visibility ratings. Please check the 'Specifications' tab on individual product pages for specific safety certifications.
What is your return policy for worn items?
We offer a 30-day return policy for items in original, unworn condition with tags attached. If a product develops a manufacturing defect after use, it may be covered under our 6-month durability warranty. Please contact support for warranty claims.
Do you offer bulk discounts for corporate outfitting?
Yes, we provide tiered pricing for bulk orders of 20 units or more. We also offer in-house embroidery and screen-printing services for company branding. Contact our corporate sales team for a custom quote.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Expedited 2-day shipping is available at checkout. You will receive a tracking number via email as soon as your order leaves our warehouse.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options through Klarna and Affirm for larger equipment purchases.